Retail Strategy and Analysis

People Counters & People Counting Software

Retail Consulting Firm

Retail Analytics & Insights

Customer Behavior Analysis & Journey Mapping

Workforce Productivity

Retail Customer Experience & Consumer Engagement

How many potential customers are entering my store?

Count the potential customers that enter your store and track conversion rates to see how well your store is performing

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Need direction with a particular project?

An experienced and skilled team are on hand to offer specialist advice on projects

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How are you comparing against the wider retail environment?

Make informed business decisions to drive your stores performance

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How do your customers behave within your store?

Understand customer behavior to improve sales

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Are your employees scheduled to meet customer demand?

Match footfall to workforce productivity and boost sales

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Are you providing an engaging customer journey?

Improve shopper engagement throughout their journey

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Business Functions

Estate Planning

In-store operators

Marketing & Insights

Finance

Estate Planning

In-store operators

Marketing & Insights

Finance

Estate Planning

In-store operators

Marketing & Insights

Finance

Estate Planning

In-store operators

Marketing & Insights

Finance

Estate Planning

In-store operators

Marketing & Insights

Finance

Estate Planning

In-store operators

Marketing & Insights

Finance

Latest Thinking

UNLOCKING CUSTOMER INSIGHT IN MALL KIOSK ENVIRONMENTS

May 17, 2019 | By Ipsos Retail Performance

Latest Thinking

RETAILERS STRUGGLE AGAINST HOT WEATHER AND CITY CENTRE PROTESTS

May 14, 2019 | By Ipsos Retail Performance

What do our clients have to say?

Knowing our predicted hourly footfall levels, transformed our workforce scheduling, we are now able to match sales teams to customers to really optimise conversion.

David Botfield

Retail Resource Capacity Planning Manager, EE

The data accuracy levels, conversion rate data and continual consultancy support from Ipsos Retail Performance has proved instrumental in our strategic store planning.

Graham Allen

Commercial Director, Henri Lloyd

We learnt a great deal more about how our customers use our stores and how this impacts on conversion rate.

Manuela Zwicky

Project Manager, Specialist Stores/Gastronomy, Migros Ostschweiz

Analysing information from the Retail Performance data has been absolutely fundamental to the success of this business initiative.

Simon Turl

CEO, Roadchef

Great insights have been gained, enabling us to provide the warmest customer experience.

Kit Chow

Vice President Head of Research/Marketing, Citibank Hong Kong

With Retail Performance as our preferred footfall, conversion and staff scheduling provider we are really starting to deliver some stunning results.

Mick Follet

Retail Productivity Manager, Mothercare

Retail Strategy Specialists

Ipsos Retail Performance has been at the forefront of people counting and footfall solutions for over two decades since its establishment in 1989. It has become the foremost name in retail monitoring technology, an essential part of improving customer experience and providing essential insights that are key to informing successful retail strategy.

When it comes to competitive advantage, pleasing customers is key and understanding your business’ retail performance is at the heart of responsive and evolving customer experience. More than 8,000 stores in 51 global locations already benefit from this insight and client demand grows daily.