Retail Training Academy
Retail Training Academy
The Ipsos Retail Performance Training Academy helps drive retail excellence. At our Academy, we offer training solutions to enable retailers to get the best out of their footfall counting systems and improve store performance.
- Improve and maintain store performance
- Uplift conversion rates
- Create empowered teams and maximize team efforts
What do we offer?
Engage & Improve - 1 day interactive session – 125 GBP / 160 USD / 150 EUR per delegate
- Provides wide-ranging insights into the benefits of utilizing traffic & conversion rate data to drive business performance
- Suitable for Store/Area Managers, Head Office Retail Operations teams
Excel & Review – Benchmarking - 1.5 days over a 13-week period – POA (maximum 6 delegates)
- Bespoke store-specific training programme, focused on increasing conversion rate and average transaction value.
- Includes initial analytic overview and diagnostic session, tailored to individual store requirements
- Suitable for Store/Area Managers, Head Office Retail Operations teams. Particularly suited to under-performing stores
Customer Experience Tools - 1 day interactive workshop – Introductory price of 175 GBP per delegate
- Exploring the basics of how to interpret and apply the insights from Mystery Shopping and Customer Satisfaction Surveys to support performance improvement
- Suitable for Store/Area Managers and Head Office Retail Operations, Marketing and Insight teams
- Recommended for organizations who are thinking about, or have existing Mystery Shopping and/or Customer Satisfaction Survey programs
All courses are currently available at our UK Head Office in Milton Keynes, as well as London and locations in the USA, Canada and Spain. For other locations please contact us!
For Engage & Improve course dates and locations click here
NEW COURSE!
Shopping Centre Investment Training – in partnership with Bayfield Training
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