We have noticed you are visiting from
United States
Would you like to navigate to our US Website?
Whitepapers
Our data and expert insights are regularly featured in the retail and business press. We also publish blogs, case studies and whitepapers that explore the latest industry trends and best practice.
Whitepapers
-
Black Friday 2020: Time to breathe new life into the retail stalwart
Download > -
Mystery Calling – Dialling up your Contact Centre performance
Download > -
Marketing In Changing Times – Reassessing the eight motivators of purchase in the context of COVID-19
Download > -
Signals #10
Download > -
Signals #9
Download > -
Signals #8
Download > -
Reopen with Confidence: Ensuring Consumers Feel Safe in the 6-Foot Economy
Download > -
Signals #7
Download > -
Signals #6
Download > -
The Forces of Customer Experience
Download > -
SIGNALS #5
Download > -
iShopSafe
Download > -
Signals #4: Understanding the coronavirus crisis
Download > -
Brand rituals in a low-touch world
Download > -
Staying close to your customers
Download > -
Signals #3 Understanding the coronavirus crisis
Download > -
COVID-19: The Creative Fightback
Download > -
Signals #2
Download > -
Signals: Understanding the coronavirus crisis
Download > -
How to deliver growth in this retail environment
Download > -
August 2019: “Retail 2025″
Download > -
Retail prospects for 2019
Download > -
What is the true state of spend in retail versus other categories
Download >
