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Whether you run a fastfood restaurant in the city or service station café, our people counting solutions help you track customer numbers and dwell time with accuracy. These systems, which can be adapted to any space, deliver the data needed to schedule staff in line with operational demand, improve dining experiences and maximise sales opportunities.
A combination of industry-leading technology and expert data analysis to track performance
Optimise staffing rotas to improve productivity and increase sales
Ensure safety and deliver positive customer experiences with live retail occupancy monitoring
Our people counting systems can be installed in any part of the restaurant, including the entrance, different zones and self-service kiosks. With detailed and highly accurate insights, you’ll see how many people visit an outlet and what is driving conversions to inform decisions.
Access to real-time data, delivered via a secure client portal and app, supports fast yet effective decision-making, such as restricting entry when the restaurant is nearly full and making sure cleaning staff are available to deal with spillages and cleanliness of toilets.
Our queue management systems can be tailored to any environment. These include call forward technology, which directs customers to the next available counter and speeds up service, and apps that allow them to place an order using their phone, without waiting in the queue.
Use our data to schedule staffing resources to meet demand during busy and quiet periods, in order to maintain the highest standard of customer service, maximise sales and control costs. These insights also inform decision-making, such as whether to install self-service kiosks to speed up transactions.
Uncover the customer data you need to make effective decisions.
Direct customers to the next available checkout using visual and audio prompts to reduce queuing times.
Shape restaurant strategy and design around powerful metrics that complete the customer journey.
Understand how people move through your restaurant and identify choke points.
Ensure the highest standards of customer satisfaction to increase sales and repeat visits.
Working across multiple sectors, including hospitality, we empower teams to make effective operational and strategic decisions using the latest people counting and queue management technology, combined with our expert analysis.
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The retail technology solutions we have developed over the last 30 years are increasingly being harnessed in other public spaces. Whatever the scale of your operations, we capture data with above 95% accuracy to support your strategy.
More than 95% accuracy guaranteed.
Industry-leading retail data specialists.
Rapid insights, straight to your mobile device.
Increase profits or demonstrate ROI.
