Airport Queue Management Systems

A specialist in passenger flow in airports

See how passengers move through the airport to reduce waiting times, increase efficiency and achieve commercial goals.

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We provide airport queue management solutions to monitor waiting times, lane usage, choke points and trends that improve passenger experiences.

Expert-led insights

A combination of industry-leading technology and expert data analysis.

Aviation sector

Fair and efficient queueing systems for airports of all sizes.

Know-how

Optimise passenger flow to improve experiences and drive discretionary spend.

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Tailored queue solutions for your airport

Informed decision-making

During peak periods, operators can use data generated by our queue management systems to make better decisions. This includes opening more lanes to ease common chokepoints, such as passport control and security, and ensuring staff rotas reflect operational demand at different times of year.

Fairer queuing systems

Airport operators use our queue management systems to deliver positive experiences even during peak periods. Our call forwarding technology can be deployed at chokepoints to direct passengers to the next space as efficiently as possible.

Improving ROI from retail concessions

Since airports depend on the revenue from retailers and restaurants, operators need to demonstrate units attract high footfall to secure better rental returns. Time spent waiting unnecessarily in queues is time that passengers could spend making purchases before a flight. By easing congestion and improving passenger flow, operators should be able to drive footfall to retail concessions and leverage it during lease negotiations.

Global

With a portfolio of clients from around the world, we help them overcome their unique challenges and address industry-wide issues. We also understand local market needs, as well as how to make the most of new opportunities emerging across their industry.

How we help clients

Working across multiple sectors, including aviation, we empower teams to make effective operational and strategic decisions using the latest people counting and queue management technology, combined with our expert analysis.

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Work with a global leader in airport footfall data and analytics

The retail technology solutions we have developed over the last 30 years are increasingly being harnessed in other public spaces. Whatever the scale of your operations, we capture data with above 95% accuracy to support your strategy.

Accuracy

More than 95% accuracy guaranteed

Expertise

Industry-leading retail data specialists

Partner

Working together to maximise engagement

Results

Increase profits or demonstrate ROI

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