Retail Occupancy

Measure and manage capacity levels for improved customer service

Effectively monitor and manage occupancy levels to ensure optimum use of staff, space and safety at all times.

Effectively monitor and manage occupancy levels to ensure optimum use of staff, space and safety at all times.

When managing large spaces such as flagship stores where fashion shows and launch parties take place or venues where health and safety is critical, it’s important to effectively monitor occupancy levels.

This allows you to make fast and informed decisions to ensure customer service levels remain high, sales transactions improve and customers are engaged with their surroundings.

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Benefits

  • Optimize sales opportunities by making quick and calculated decisions
  • Maintain customer service levels by distributing staff to meet varying occupancy levels
  • Measure ROI and the impact of events or promotions on occupancy levels
  • Always be informed of changing occupancy levels no matter where you are with SMS or email alarms
  • Plan resource and promotions effectively drawing on historical data

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The Insights

  • How many people are in your location at all times
  • Plan promotional activity around busy periods
  • When to deploy staff to areas with high occupancy
  • When capacity levels are breached with triggered SMS and email alarms
  • Trend patterns for occupancy in the past hour
  • Daily trends for better planning

  • Monitoring occupancy levels means you can stay one step ahead of the game and make decisions on the fly to meet the needs of capacity levels at any one time.
    David Adams, Subject Matter Expert, Ipsos Retail Performance

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Retail Occupancy

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