Retail Consulting Firm

Support and guidance where it’s needed most

Grow your business and boost sales with practical, useful and perceptive advice.

Grow your business and boost sales with practical, useful and perceptive advice.

New market opportunities, changing consumer trends and omnichannel retailing are all on the agenda of head office teams.

Partnering with a consultancy team that know your business, your customers and your strategy is the first part of the puzzle.

Improve your bottom line with real life training scenarios, property planning for investment in suitable locations, as well as unique consultancy services.

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Benefits

  • Achieve maximum business efficiency and balance workforce capabilities with customer footfall
  • Get fast visible bottom line results by training store teams using real store data
  • Develop reliable and targeted property expansion plans using geographic and demographic insights
  • Grow conversion rates by targeting week on week improvements
  • Optimise store merchandise with market conditions. Provide buying teams the flexibility to ensure their decisions over future sourcing, are in alignment with market trends and project reviews.
  • Empower your employees to provide a customer-centric service that can manage the flow of customers, deliver courteous advice and display expert knowledge. Support this journey with ongoing training and performance metrics that become embedded with the business core values.
  • In a sector where market share gains have been made through footprint expansion, market maturity is bringing with it new strategic imperatives. Location and store traffic intelligence can be incorporated together to provide an effective means to optimise site planning and prevent demand cannibalisation.
  • Successful store formats target the specific needs of customer segments. Understand the shopper journeys within your store to address the segment requirements and refine pilot formats before estate roll out.
  • Delve deeper into weekly and monthly traffic levels to benchmark the success of individual shopping centres. Provide management teams with the capability to benchmark traffic levels against catchment sizes, peer centres within a group and establish the impact of changes to tenant mix on footfall.
  • Optimise workforce planning and scheduling to meet the demands of customer service in large retail spaces. Balance task activities with customer focused activities to assist shoppers seeking product or location advice.

Business Functions

Estate Planning

In-store operators

Marketing & Insights

Finance

HR

solutions

Retail Consulting Firm

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Our Latest Thinking

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December 6, 2018 | By Ipsos Retail Performance

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Black Friday versus Cyber Monday in Canada

November 23, 2018 | By Ipsos Retail Performance

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