Efficiency

Balance customer centric tasks with tactical salesfloor operations for increased efficiency

Meet optimum conversion levels and enhance customer experience with efficient scheduling of store teams.

Meet optimum conversion levels and enhance customer experience with efficient scheduling of store teams.

Maximizing store team productivity can mean the difference between strong or poor sales for a day, week or quarter. Balance your resources in alignment with HR policies and resources, but closely monitor how fluctuating employee numbers can affect sales.

Achieve optimum levels for sustainable team efficiency and improve customer service levels to drive an increase in sales.

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Benefits

  • Maximize resources to store traffic with efficient use of payroll budget
  • Enhance customer experience by scheduling the team to meet demands
  • Support store requirements and influence HR procedures to meet demands
  • Improve store performance with Area Managers equipped to identify opportunities for improvement

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The insights

Upon completing schedules in our online tool comparisons between staff deployment and conversion rate and footfall levels can be made across the day. Easily identifying where further improvements can be made or where optimum efficiency has been achieved for future planning.

How does it work?

Our online scheduling system has a review section where a picture of deployment builds up as schedules are planned and subsequently completed. This simple analysis section allows for easy recognition of store scheduling effectiveness.

  • Knowing our predicted hourly footfall levels, transformed our workforce scheduling, we are now able to match sales teams to customers to really optimize conversion.
    David Botfield,  Retail Resource Capacity Planning Manager, EE

solutions

Efficiency

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