Planning

A central location for all workforce planning and optimization

Maximize sales opportunities with optimized and efficient planning tools

Maximize sales opportunities with optimized and efficient planning tools

Get complete visibility of workforce planning and optimization with one central scheduling tool that compiles team information and placement for individual stores or entire estates.

Easily identify your stores peak hours and plan resources accordingly to support every sales opportunity you receive on an hourly basis. Manage every step of staffing optimization to improve store performance and remove the stress and complexity of workforce productivity scheduling.

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Benefits

  • Improve customer experience and match staff skill set to tasking duties
  • Support sales opportunities with optimized staffing schedules
  • Maximize store resource with calculated forecasted traffic figures by store, day and hour
  • Increase productivity with streamlined employee scheduling processes including entitled breaks
  • Simplify chain scheduling with cloud reporting accessible to all stores and head office teams

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The insights

Each store’s base level of data is unique and needs to adapt to individual nuances, regardless of which scheduling system is deployed. Retail Performance looks to create demand profiles for each individual store using historical data patterns and predicts forward based on economic and local trend factors.

How does it work?

Retail Performance analytics team use established and sophisticated modelling techniques to forecast customer footfall into a store. Demand profiles are then provided via an online scheduling tool enabling schedules to be planned and created in advance. This means that tweaks to account for unusual occurrences, for example holidays, are all that are needed.

  • A centralized scheduling tool now means head office or store managers can access all staffing information in one place. It instantly reduces the hassle and time associated with planning staff schedules.
    Andrew Parle,  Stores Process Manager, Mothercare

solutions

Planning

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Our Latest Thinking

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