Live Occupancy Counters


Managing retail occupancy at a flagship store, shopping mall or other large public space is an ongoing challenge, especially at peak periods like Christmas, or when an event is being held



Due to the COVID-19 pandemic, businesses are having to comply with governments guidance and restrictions on the number of visitors at sites such as pharmacies, retail, supermarkets, hospitals and other public services.



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face mask detection

Locations the live occupancy counters would be suitable for:

  • Retail stores, Supermarkets, Newsagents
  • Shopping Malls
  • Quick Service Restaurants
  • Government buildings and general office departments
  • Libraries
  • Public Spaces
  • Airports
  • Warehouses and more

Are there social distancing measures at your store or site?

Our enhanced live occupancy monitoring can be implemented and customised to your specific requirements. This can be configured with screen displays at the entrance to your store or site that quickly informs customers whether it is safe to enter or for them to wait until someone exits because maximum occupancy has been reached. Also, the occupancy counter technology can be configured with automatic door closures and door locking systems.

You can use this solution in addition to your current suppliers’ traffic data. We estimate you receiving Occupancy data within 24-48 hours from receipt of order with no need for a physical visit.

Don’t have traffic counting technology installed? Don’t worry, call us so we can get this sorted in a short time.

A global leader in occupancy counter technology and analysis

Ipsos Social Distancing Occupancy Counters assist businesses and companies to help comply with safe occupancy limits at their store or site for the safety of customers and staff.


Easy to ready displays which informs customers if it’s safe to enter or to wait until occupancy reduces


Stay informed when capacity levels are breached with SMS or email alerts


Access to live and historical data, so managers can make operational decisions on-the-go


A global business that understands local markets

What our clients say

Knowing our predicted hourly footfall levels, transformed our workforce scheduling, we are now able to match sales teams to customers to really optimise conversion.

David Botfield

Retail Resource Capacity Planning Manager, EE

At the Watches of Switzerland Group we have been fortunate to have Ipsos train our managers on all things footfall and conversion on a number of occasions.  The training covers all aspects of what information is available, from how the customer counters work, what the information reported means and most importantly how the showroom managers can use the information to make changes to their staffing to ensure they are constantly maximising their conversion opportunities.  The training is structured such that managers leave the workshop with a clear action plan on what they can do immediately and how best to use the information on an ongoing basis.

Richard Braybrook

Group Head of Retail Operations, The Watches of Switzerland Group plc

The health and safety of both our team members and customers are of utmost importance to us. Re-opening our fabulous department store is now fast approaching and we have been taking all necessary precautions to ensure a safe environment for all. We have been collaborating with our long standing Footfall Counting service provider , Ipsos, to develop a bespoke Occupancy count system. We are now at advanced stages of implementing and are very confident that the Traffic light style format is going to be a real winner in helping us manage and control the number of people entering our Store

Sean Deegan

Property and Facilities Manager, Arnotts

The Ipsos training was a fantastic way to engage Store Managers and really show them the benefit of understanding their footfall trends to capitalise on their service offer. We found some really quick and simple wins which were implemented instore which saw some fantastic results.

Steve Nussbaum

Operations Support Manager, HMV

Analysing information from the Retail Performance data has been absolutely fundamental to the success of this business initiative.

Simon Turl

CEO, Roadchef

The data accuracy levels, conversion rate data and continual consultancy support from Ipsos Retail Performance has proved instrumental in our strategic store planning.

Graham Allen

Commercial Director, Henri Lloyd

Great Insights have been gained, enabling us to provide the warmest customer experience. 

Kit Chow

Vice President Head of Research/Marketing, Citibank Hong Kong

How we help our clients

Working across multiple sectors, including aviation, we empower teams to make effective operational and strategic decisions using the latest people counting and queue management technology, combined with our expert analysis.