Redefining customer experiences
Retailers and leisure operators trust our tailored queue management systems to manage high customer volumes, and deliver excellent service.
Suitable for peak periods during the day, and during events, our call forward technology prompts people to go to the next service desk or gate, quickly and easily. We also offer mobile queuing solutions, so people do not have to wait in line until they are served. They can simply book a place using their phone.
Powered by our quality data, the Ipsos Traffic Count app gives managers the tools they need to make operational decisions on-the-go. With access to real-time and historical store data, they can schedule staff according to customer volumes and spend more time on the shop floor and less in the back office. Also valuable in large public spaces, such as entertainment venues, airports, shopping malls and attractions, the app helps operators see instantly whether it is reaching maximum occupancy.